Last updated: 2025. This Privacy Policy explains how jiliday collects, uses, stores, and protects your personal information when you use our platform at jiliday.biz. Please read this page carefully before registering or submitting any personal data.
When you register or use the jiliday platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred PHP payment method. We also collect technical data automatically, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall user experience for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is conducted in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012.
The personal information you provide is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity when required. We also use your data to send you important account notifications, respond to support requests, and ensure compliance with our Terms and Conditions. Aggregated and anonymised usage data may be used to analyse platform performance and improve features for all users. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. You may update your account information at any time by accessing your profile settings on the platform.
jiliday does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information to regulatory authorities or law enforcement agencies if required to do so by applicable Philippine law or a valid legal order. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. All third parties who receive your data are required to handle it in a manner consistent with this Privacy Policy.
We retain your personal information for as long as your account remains active or as required to fulfil the purposes described in this policy. If you close your account, we may retain certain data for a period required by applicable law, such as transaction records for financial compliance purposes. Data that is no longer needed for any lawful purpose is securely deleted or anonymised. You may request the deletion of your personal data at any time, subject to any legal retention obligations that apply. Requests for data deletion will be reviewed and processed within a reasonable timeframe in accordance with the Data Privacy Act of 2012.
The jiliday platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand user behaviour in aggregate so we can improve the platform experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use third-party advertising cookies or share cookie data with external advertising networks.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your personal information. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account. If you suspect that your account has been compromised, please contact platform support immediately. You can also find guidance on account security in our FAQ page.
Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is processed, to access a copy of the data we hold about you, and to request corrections if any information is inaccurate. You also have the right to object to certain types of processing, to request the deletion ofyour data where no longer required, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please refer to the contact information available on our platform or visit the FAQ page for guidance on how to submit a request. We are committed to responding to all data rights requests promptly and in good faith. jiliday respects your privacy rights and will never penalise you for exercising them. All requests are handled confidentially and in accordance with applicable law.
The jiliday platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has registered on the platform or submitted personal data, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child has accessed the platform should contact support immediately. We encourage responsible use of the platform and support efforts to prevent underage access to online entertainment services in the Philippines.
jiliday reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered users through the platform or by email where applicable. The updated policy will always be available on this page with a revised effective date at the top. Continued use of the platform after any changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiliday handles your personal data, please visit the FAQ page for answers to the most common privacy-related questions. For matters not covered in the FAQ, you may reach our support team using the contact details provided within the platform. We take all privacy enquiries seriously and aim to respond within a reasonable timeframe. For concerns about data rights under Philippine law, you may also contact the National Privacy Commission directly. Your trust is important to us, and we are committed to handling your personal information with care and transparency.
The FAQ page covers the most common questions about account privacy, data use, and your rights as a Filipino player. Ready to get started with a secure account? Head to the Register page now.